Frequently Asked Questions
Our dog school bus service provides safe and reliable transportation for your pet. We pickup your pup from your own home, take them for an offleash walk a private dog park and bring them home happy and tired :)
We are currently doing morning walks and afternoon. (At the park at 10/11 and 2/3 for second run).
Below is a schedule we use which may be updated late the night before
**Keep in mind these are estimated times, so please plan accordingly! If you must leave for whatever reason, please leave the code, key, and backyard/door open, and let me know how to get your pup picked/dropped off through the notes section on the Scout app! You can also email us if something comes up 😀
Yes, and we will require some sort of way to gain access to your property.
Some different ways to let us in are:
- Key pad codes,
- Leave a key
- Use a lockbox
- Leave the back doggie door open
If you leave your house at any point while we are gone, please let us know what the method for getting your pup inside is.
Check the list of pickup locations with the link below 👇
https://www.ruffandpuff.ca/ride-and-play
We take the dogs to our own private 8 acre fenced in private dog park! We are the only dogs at this park so its a controlled environment
We usually prefer to do meet and greets. We currently are doing those on Wednesdays and Saturdays! If your dog is an all-star and has never had any issues with other dogs we don't require a prior meet and greet. We will do a quick meet and greet the day they ride the bus! If you won't be home the first day for pickup it's preferred we meet beforehand.
Yes, our service is designed with safety in mind for dogs of all sizes and breeds. We have a small dog day on fridays and a puppy day on mondays! We dont discriminate on breed as long as they are friendly and get along with all dogs/people!
Due to safety of the dogs and the way the groups are setup we do require dogs to be fixed after 8 months old. We totally understand waiting to fix dogs so we will gladly have your pup back after that time period if they get fixed :) - If your dog goes in heat before that please let us know and keep them home!
We require all dogs to be dog / human friendly and non aggressive, fixed (after 8 months). In order to ride safe on the bus they also require a harness so we can strap them in




